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EMPLOYEE
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Vistaprint FAQ (Official Rep) December 21, 2011 15:27

FAQ: How do I cancel my account?
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Canceling your account is easy. Just call us (toll-free) at 1-800-961-2077 or click on the account information link on your dashboard for a self cancellation option. When you call, our agents may ask you for feedback about how we can improve our service. We appreciate any comments you may have and look forward to incorporating them in the future.
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    Jo March 15, 2012 11:19
    NO WHERE TO CANCEL ANYTHING!!!! VERY FUSTRATING.'
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    Bethany March 01, 2014 16:06
    Where exactly is there a self cancellation place?
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    Christy March 11, 2014 11:27
    I can't find it either.
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    Sabine March 20, 2014 13:00
    can't find the self cancellation option......
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    STEVEN March 20, 2014 13:54
    its very easy they say
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  • I’m FRUSTRATED
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    Sara March 31, 2014 01:33
    no WHERE TO CANCEL!!!!!!!!!!!!!!!
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    Rocky March 31, 2014 18:57
    What a joke!
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    Emma April 03, 2014 22:54
    I DONT HAVE A LANDLINE IM NOT CALLING FREE PHONE NUMBER ON MOBILE
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    devran_cengiz April 23, 2014 08:28
    suka !
    !!!
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    kathryn April 23, 2014 15:26
    The number above is not recognised...even if you replace the first 1 with 0
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    naomimade May 07, 2014 05:48
    I finally found the #... there is no way to do it on line.., one must call... although they are closed when I called... 1-866-811-1674 is the #.
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    Dawn May 27, 2014 16:24
    You need to click on "My Account", "My Website", then select "Manage My Account", then select "Manage Subscription", then "Cancel". It's there folks.
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    • Jackie January 01, 2015 21:10
      No, it is not.
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    • Tina May 16, 2017 08:58
      I am so frustrated with this dishonest business. There is nowhere to cancel my account and they continue to take my money monthly!
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    Cyndi September 27, 2014 01:44
    Been here since they started with webpages for my business...now starting a second business on the side(Jewelry retail) and so sorry to say...but... I LOVE Big Commerce...so professional looking and extremely easy to use! And I might add ...I have paid 21.95 a month to Vista Print for over 6 years (not going to add that up for fear of getting sick)and not any, NIL, not one, NEW CLIENTS have come from visiting my site... :( Maidtoplease.biz) Luckily my business has blossomed by word of mouth! I don't think the help needed for the client drive to your site is easily accessible here as opposed to elsewhere. Beware if you start here with your DOMAIN NAME...they will KEEP it and you will have to buy it back...after a 60 day wait...of nothing...or, you could change your name...hopefully you have not ordered Business cards and such! PROCEED CAREFULLY! You will be held HOSTAGE like I am and have to continue whether you like it or not!
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    Cyndi September 27, 2014 01:47
    Been here since they started with webpages for my business...now starting a second business on the side(Jewelry retail) and so sorry to say...but... I LOVE Big Commerce...so professional looking and extremely easy to use! And I might add ...I have paid 21.95 a month to Vista Print for over 6 years (not going to add that up for fear of getting sick)and not any, NIL, not one, NEW CLIENTS have come from visiting my site... :( Maidtoplease.biz) Luckily my business has blossomed by word of mouth! I don't think the help needed for the client drive to your site is easily accessible here as opposed to elsewhere. Beware if you start here with your DOMAIN NAME...they will KEEP it and you will have to buy it back...after a 60 day wait...of nothing...or, you could change your name...hopefully you have not ordered Business cards and such! PROCEED CAREFULLY! You will be held HOSTAGE like I am and have to continue whether you like it or not!
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    hugo November 21, 2014 12:00
    i try 5 times to cancel and everytime show me this message....

    We're sorry.

    There's a slight problem on this page.

    We'll look into this right away. In the meantime, feel free to visit our homepage.

    Issue: 4b99674e-52cc-4f18-af78-47ce6bae997c
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    hugo November 21, 2014 12:00
    i try 5 times to cancel and everytime show me this message....

    We're sorry.

    There's a slight problem on this page.

    We'll look into this right away. In the meantime, feel free to visit our homepage.

    Issue: 4b99674e-52cc-4f18-af78-47ce6bae997c
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    Yvonne June 08, 2015 21:58
    This reply was created from a merged topic originally titled cancel social media marketing.

    I was looking at the social media marketing page and it signed me up automatically and now am unable to cancel it - I DO NOT WANT TO PAY AN EXTRA $10.00 A MONTH!!! This really upsets me.....
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    Euan October 15, 2015 22:50
    there is no cancel link, shisters.#
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